Frequently Asked Questions & iink Payments
Frequently Asked Questions
What is a Public Adjuster?
A public adjuster is an insurance adjuster licensed by your state to represent, advise and assist a policyholder with an insurance claim. This is different from an independent adjuster who is a third-party contractor that represents the insurance company.
Our only interest is to ensure that the policyholder is awarded the money they need to put their property back together while an independent adjuster or an insurance company adjuster must follow the policies laid out for them by the insurance company.
What Does it Cost to Hire a Public Adjuster?
A public adjuster usually charges a fee which is percentage-based on the payout of the claim. This fee is regulated by the state you reside in and we will be happy to answer that question for you, however, in most cases the fee is 10%
How Do I Get Updates From You?
We have a few deferent ways for you track your claims process, we have send you a website and the information you need to access it to see updates in real time. You can check that here: Claims Portal
Additionally we send out weekly email with an option to schedule a time to talk.
And, of course, we will call you or email you as we reach certain milestones within the claims process.
iink Payments
What is iink Payments?
iink Payments is a 3rd party company that collects all endorsements needed in order for your insurance check to be disbursed. If you have a mortgage company listed on your insurance check, they also handle the requests from your mortgage company in order for your mortgage company to endorse and the insurance funds to disburse. For more information directly from iink, please check out their website here: https://iinkpay.com/howitworks/ and here https://iinkpay.com/insured/.
Does iink charge?
If you have a mortgage company listed on your insurance check, there is a fee of 1% up to $200. This fee is a percentage-based split. For example, there are three parties that are owed money from your check – you, your contractor, and Accurate Insurance Consulting the breakdown would look like below:
Accurate Insurance Consulting $1,200 = $12 fee to iink
Contractor $10,000 = $100 fee to iink
You $2,000 = $20 fee to iink
If you do not have a mortgage company listed on your insurance check, iink’s service is free to use.
Is iink Safe to use?
iink is safe to use! In fact they are FDIC insured!
Do I Have to Use iink?
If you do not feel comfortable with using iink Payments, we do have another option. First, we request that you mail us a check for our fee based off our contract and the invoice that we send. If you received the insurance check, we also ask that you mail us the insurance check along with our fee so that we can endorse the check. Once we receive our fee, we will mail the endorsed insurance check back to you. If there is a mortgage c, we can assist you in the process of getting those funds released to you or your contractor.